1. Overview
WorkMood is a platform that connects workers and hirers.
- We charge a platform service fee from workers after successful work connections.
- We do not handle service payments between users.
2. Platform fee
- Workers are required to pay a platform fee after receiving work through WorkMood.
- Platform fee are charged only for platform usage and connection services.
Important:
- Platform fee is not a payment for employment.
- WorkMood does not guarantee works or earnings.
3. Payments Between Users
Workers and hirers pay each other directly.
- Workers and hirers handle payments independently outside the platform.
- WorkMood does not monitor, control, or facilitate these transactions.
- WorkMood is not involved in these transactions.
4. platform fee Payment Responsibility
- Workers are responsible for paying applicable platform fee after successful work engagement.
- Failure to pay may result in account suspension, restricted access, or permanent ban.
5. Refund Policy
Platform fees are generally non-refundable.
Refunds may be considered only in cases of:
- Technical errors.
- Duplicate charges.
- Legal requirements.
6. Payment Processing
- Platform payments are processed securely via third-party providers, such as Cashfree.
- WorkMood does not store card or bank details.
- WorkMood does not act as a payment intermediary, escrow service, or marketplace for financial transactions.
7. Failed or Incorrect Payments
If you face a failed payment or incorrect charge, contact:
Valid issues will be reviewed and resolved.
8. Fraud & Misuse
Any misuse of the payment system may result in account suspension or permanent ban.
9. Important Disclaimer
- WorkMood does not guarantee works or income.
- Platform fee apply only for successful connections.
10. Changes to Policy
We may update this policy at any time. Continued use means acceptance.